1. Scope & Who This Applies To

This Acceptable Use Policy (“AUP”) governs your access to and use of Electro-Base.co.uk and any related services provided by TROPICAL MOVEMENTS LTD (“we,” “our,” “us”). It applies to all visitors, customers, account holders, and any person accessing the Website.

This policy should be read together with our Terms and other policies posted on the Website.

2. Eligibility & Account Security

You must be at least 18 years old (or the legal age in your jurisdiction) to create an account or place an order. You are fully responsible for all activities conducted under your account, including purchases, reviews, and communications submitted through your login.

• Keep your account credentials confidential and secure.
• Notify us immediately if you suspect any unauthorised access or suspicious activity.

3. Acceptable Use Principles

We expect all users to use our Website lawfully, responsibly, and respectfully. This includes:

• Complying with all applicable local and international laws and regulations.
• Providing accurate and truthful information when registering, placing orders, or contacting support.
• Using the Website solely for its intended purposes, such as browsing, shopping, reviewing products, and contacting customer support.
• Respecting the rights, safety, and privacy of other users and third parties.

4. Prohibited Activities

You must NOT engage in any of the following activities:

• Violating any laws or infringing the rights (including privacy or intellectual property rights) of others.
• Uploading, distributing, or introducing malware, viruses, spyware, harmful code, or other disruptive technology.
• Attempting to gain unauthorised access to our systems, user accounts, or data.
• Using bots, scrapers, crawlers, or automation tools to access, extract, or copy data without our written consent.
• Posting or transmitting abusive, threatening, defamatory, hateful, or harassing content.
• Collecting, selling, harvesting, or misusing personal data belonging to others.
• Promoting or conducting unauthorised commercial activities, spam, or deceptive marketing through the Website.
• Interfering with the normal operation, security, performance, or integrity of the Website.

5. User Content & Reviews

You are responsible for any content you submit through the Website, including product reviews, ratings, comments, images, or messages (“User Content”). User Content must be accurate, relevant, and respectful.

• Do not post misleading information, fake reviews, or content intended to manipulate ratings.
• Do not upload content that contains personal data of others without permission.
• Do not post content that violates applicable laws or third-party rights.

By submitting User Content, you grant TROPICAL MOVEMENTS LTD a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and store such content for operational, customer support, and compliance purposes (including fraud prevention and legal obligations).

6. Intellectual Property

We respect intellectual property rights. If you believe content on Electro-Base.co.uk infringes your intellectual property, please contact us at info@electro-base.co.uk with the subject line “IP Complaint” and include:

• Your name and contact details
• A description of the copyrighted work or IP right claimed to be infringed
• The specific URL(s) where the content appears
• Any supporting evidence and a statement of good-faith belief

We may temporarily restrict access to the content while we review the complaint.

7. Data Protection & Privacy

All users must comply with our Privacy Policy and applicable data protection laws, including UK GDPR and the Data Protection Act 2018. Extracting, harvesting, scraping, or misusing personal information is strictly prohibited.

8. Monitoring & Enforcement

We may monitor activity on the Website to maintain security, prevent fraud, and ensure compliance with this policy. If we suspect misuse, we may take appropriate action, including:

• Suspending or terminating accounts
• Blocking access (temporarily or permanently)
• Removing content
• Reporting suspected illegal activity to relevant authorities

9. Reporting Abuse

If you notice abusive, suspicious, or unlawful activity, please report it to info@electro-base.co.uk. Where possible, include supporting details such as relevant URLs, screenshots, order IDs, and timestamps.

10. Consequences & Liability

Any breach of this policy may result in immediate restriction of access, account termination, order cancellation, or legal action (where appropriate). You agree to indemnify and hold harmless TROPICAL MOVEMENTS LTD from losses, damages, claims, and expenses arising from your misuse of the Website or violations of this policy.

11. Changes to this AUP

We may update this policy periodically. Please review this page for the most current version. The “Last updated” date at the top reflects the latest revision.

12. Governing Law

This policy is governed by the laws of England and Wales. Any disputes will be handled exclusively in the courts of England and Wales.

Contact Us

If you have any questions about this Acceptable Use Policy, please contact us: